In these situations, Total Access Emailer tries to send a test email from its default address. If your SMTP Server is authorized by IP Address without a logon name, and a Temail.txt file was not created. This may fail also if you are running an older version of Total Access Emailer. Legacy Versions of Total Access Emailer Require a FROM address Make sure your login credentials allows relay. This could be due to your SMTP Server or the specific login does not allow relay (Mailbox Delegation). Relay because SMTP client submission does not support this scenario. An example would be if your entered login credentials in your application settings but the application tries to send emails from If your application or printer behaves this way, use Office 365 SMTP Microsoft page: This error indicates that the device is trying to send an email from an address that doesn’t match the logon credentials. Here's the description of this error from the Troubleshooting: SMTP Settings are not valid If you forget the password, just delete it and create a new one. After you click Done, the App Password Name shows up in your list.This is the password you use in Total Access Emailer. Make sure to copy and save it because it is never shown again. A screen appears with your App Password.

Enter a name to identify it, such as TA Emailer (the name is for you to remember it and is not used by Total Access Emailer) and click Next:.

That opens the Security info screen showing your list of App Passwords and other security settings.

This can happen with security settings such as requiring Multi-Factor Authentication (MFA) or organization policy changes.įortunately, Office 365 offers App Passwords that you can create for SMTP relay without disclosing your real password to the app. Microsoft Office 365 is increasing security over time and your email password may no longer be allowed for SMTP.

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